Insurance Law

Kenya insurance claim checklist: organise the policy, incident evidence, loss records and insurer correspondence.

Receiving a repudiation letter on a claim you have paid premiums on for years is jarring. Kenyan policyholders have real rights, but they are time-sensitive and evidence-dependent. Here is the framework our insurance law team applies when reviewing a contested claim. On what grounds can an insurer decline a claim? The common grounds are non-disclosure … Read more

What to do when an accident insurer delays, rejects or reduces a claim in Kenya: records, complaints and available dispute routes.