Practical Technology and Data Protection Advice
We advise Kenyan organisations on the Data Protection Act 2019, controller and processor agreements, privacy notices, data protection impact assessments, breach response, cross-border transfers, digital products, and responsible AI governance.
Our work connects legal compliance with how systems actually collect, use, share, and retain information. Speak with our Nairobi team about a current project or incident.
Service packages
The Data Protection Act 2019 is enforced by a regulator with registration requirements, notification duties and penalties. These packages cover getting compliant, staying compliant, and the technology contracts that create the obligations.
Data Protection Compliance Foundation
Who it is for: Businesses that process personal data in Kenya, including employers, lenders, clinics, schools and online services.
What it includes
- Data mapping: what personal data you hold, why, where it came from and where it goes
- Controller or processor status assessment
- ODPC registration where you are required to register
- Privacy notice and internal policy drafting
- Lawful basis, consent and retention framework
- Staff briefing material and an internal register
What it does not include
- Information security engineering, penetration testing and system hardening
- Representation in a regulatory enforcement action
What we need from you: A description of your systems and data flows, your current policies, and how data is shared with third parties.
Impact Assessment and Cross-Border Transfers
Who it is for: Businesses using overseas cloud, group systems, payroll, support or analytics.
What it includes
- Data protection impact assessment for higher-risk processing
- Transfer analysis: where data is stored, backed up, accessed and disclosed
- Safeguards, contractual terms and vendor due diligence
- Processor agreements and data processing clauses
- Advice on breach notification obligations and a response plan
What it does not include
- Vendor selection and procurement negotiation
- Cloud architecture design
What we need from you: Your vendor list and contracts, the countries involved, and the categories of data and data subjects.
Technology, SaaS and AI Contract Review
Who it is for: Businesses buying software, AI tools, hosting or outsourced technology services.
What it includes
- Review of the vendor's terms against your risk
- Data protection, security, sub-processor and audit clauses
- Service levels, availability, suspension and termination rights
- Intellectual property ownership, licensing and training-data terms
- Liability caps, indemnities and exit and migration assistance
- A written list of points to negotiate before signing
What it does not include
- Technical security testing of the product
- Regulatory licensing for the vendor's own business
What we need from you: The vendor agreement and any order form, the data you will put into the system, and your internal requirements.
Questions clients ask
Select a question to read the answer, or speak with our team.
01Do I have to register with the ODPC as a data controller in Kenya?
Registration is mandatory for certain controllers and processors and not for others. The obligation turns on the nature of your processing and whether you meet the thresholds in the Data Protection Act and the guidance published by the Office of the Data Protection Commissioner, and it applies to many organisations that assume it does not. Registration is a regulated process with its own requirements, and operating without it when it is required creates exposure. See ODPC registration and controller versus processor.
02Can we send personal data outside Kenya?
Yes, but not automatically. The law permits transfers only where an appropriate safeguard applies, which may include the destination having adequate protection, your own binding corporate rules, or contractual clauses that protect the data, and you have to be able to show the basis. In practice the harder question is factual: data often leaves Kenya through backup, remote support and sub-processors without the business realising it. Map the actual flows before deciding the safeguard. See cross-border data transfers and the transfer checklist.
03What must our privacy policy or privacy notice contain?
It must be written in clear language and tell the data subject what you collect, why you collect it, the lawful basis, who you share it with, whether it goes outside Kenya, how long you keep it, and how to exercise their rights including access, correction and objection. A policy copied from a template frequently describes processing the business does not do while omitting what it actually does, which is worse than having none. See website privacy policy requirements and handling access requests.
04What do we have to do if we suffer a data breach?
You need to be able to detect, assess and notify. The Act requires notification to the Office of the Data Protection Commissioner in prescribed circumstances and, where a breach is likely to result in high risk to data subjects, communication to those individuals as well. The clock matters and so does the record: what happened, when you knew, what data and how many people, and what you did about it. An incident response plan prepared before an incident is what makes the difference. See data breach notification and cyber incident response.
05Can we monitor employees' work devices and email?
Only within limits, and never simply because the device belongs to the employer. Monitoring engages both the Data Protection Act and the employee’s right to privacy, and it requires a lawful basis, transparency, and proportionality to a legitimate purpose. Blanket surveillance of personal communications is very unlikely to be justified. A defensible approach usually means a clear policy, notice to staff, narrow scope, and defined retention. See employee monitoring and workplace privacy and workplace monitoring under the Act.
General information for readers in Kenya, not legal advice. Every transaction turns on its own facts, documents and current registry practice, and the law can change. Please take advice on your own matter before you act or pay money.
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